COM Technical Support Update

(Updated March 18, 2020)

In order to keep our support staff safe during the COVID-19 situation, the COMTS service center and help desk will be closed for walk in support until further notice. 

If you are in need of technical support please use the following methods to contact us: 

Submit a trouble ticket via Footprints 

Call the Service Center: 802-656-7300 

Support is available Monday – Friday, 7:30 – 5:00 

Voicemail will be checked throughout the day, however the most efficient contact method is to submit a trouble ticket. Please remember to leave contact information in the ticket description or voicemail. 

If your issue is hardware related, or requires an in person support, we will schedule a time to assist you. Thank you for your understanding, 

Gordon White
Director of Enterprise Services and Support
V: 802.656.7300 

 

Affiliate COVID-19 News 

COVID-19/novel coronavirus updates from the University of Vermont and our clinical affiliates including UVM Medical Center/UVM Health Network and Nuvance Health: