Administration and Business

Enterprise and local services that support the administrative and business functions of LCOM.

  • Casper
  • Expertise and Knowledge of Available Hardware
  • Expertise and Knowledge of Available Software Applications
  • FootPrints
  • Microsoft Endpoint Manager
  • Network Jack
  • Office 365 Teams
  • Sitefinity
  • Softerra Adaxes
  • Software Licensing
  • Video Conferencing

Communication and Collaboration

IT services and technologies that facilitate LCOM communication and collaboration needs.

  • Commons
  • Department Share Drive
  • Digital Signage
  • FootPrints
  • Lecture Recordings
  • Office 365 Team
  • SharePoint Project Management
  • Video Conferencing

End Point Computing

Services that enable LCOM members to do their day-to-day work, including providing access to enterprise services.

  • Advanced Desktop Support
  • Computer Moves
  • Hardware Warranty Support
  • New Computer Setup
  • Standard Software
  • Walk In Help Desk


Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for LCOM activities.

  • Application Servers
  • Assess Network Storage
  • Contact Synchronization
  • File Storage SMB
  • Managed Infrastructure
  • Managed Servers
  • Microsoft Endpoint Manager
  • Multi factor Authentication
  • PRTG
  • Softerra Adaxes
  • Support for Cloud Backup Services
  • Virtual Desktop
  • Virtual Private Network

IT Professional Services

Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.

  • Account Requester Application
  • Bio Builder
  • Block Storage Direct Attached
  • Block Storage iSCSI
  • Checklist Builder
  • Computer Deployment
  • Computer Moves
  • Dotcom
  • Electronic Messaging (E-Mail) and Calendaring
  • Equipment Installation and Repair
  • Equipment Tutorials
  • Media Creation (Video Projects/Shoots)
  • Microsoft Active Directory Authentication
  • Networking
  • Non Standard Software Installation
  • Onsite Installation or Replacement of Hardware
  • Paging System
  • RADIUS Authentication
  • Real Time Classroom Support
  • Room Renovations
  • Software Application Development
  • Software Installation, Troubleshoot and Repair

Research Computing 

Services supporting LCOM's research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.

Security Services  

Infrastructure and services that provide security, data integrity, and compliance for LCOM activities.

  • Information Security Training
  • Multi factor Authentication
  • SAML Authentication

Teaching and Learning   

Instructional technologies, tools, and resources directly supporting teaching and learning both in the classroom and remotely.

  • Camtasia
  • Turning Point (Responseware)
  • Digital Whiteboard
  • Educational Application Support
  • Exam Analysis/Stats
  • Exam Builder
  • Exam Deployment 
  • Expertise Knowledge for Integrating Technology into the Classroom
  • GoBags
  • Multimedia Creation in Support of Curriculum
  • Oasis
  • Pathology Museum
  • Peer Assessment Tool
  • Preceptor Assessment Tool
  • SoftChalk
  • Throw Microphones
  • Training - Educational Technology
  • Virtual Microscopy (Virtual Slidebox)