COM Technical Support Update
(Updated March 18, 2020)
In order to keep our support staff safe during the COVID-19 situation, the COMTS service center and help desk will be closed for walk in support until further notice.
If you are in need of technical support please use the following methods to contact us:
Submit a trouble ticket via Footprints
Call the Service Center: 802-656-7300
Support is available Monday – Friday, 7:30 – 5:00
Voicemail will be checked throughout the day, however the most efficient contact method is to submit a trouble ticket. Please remember to leave contact information in the ticket description or voicemail.
If your issue is hardware related, or requires an in person support, we will schedule a time to assist you. Thank you for your understanding,
Director of Enterprise Services and Support