you require technical assistance, please call the LCOM Service Center
at 656-7300 or submit a Footprint. Our business hours are linked in the
sidebar at right. Please feel free to call or walk-in. Appointments are
available but not required.
The Larner College
of Medicine uses Outlook to schedule conference rooms. You will need a
COMIS account to schedule the facilities electronically. Further support >>
Changing Your Password
If your Larner College of Medicine password is about to expire or has expired, follow these instructions to create a new one. Further support >>
COMIS Spam Filter
Outlook Web Access (OWA)
University of Vermont owns a site license for EndNote, an electronic
bibliography management program that allows you to download and organize
your references into your own personal EndNote library. EndNote's
integration with Microsoft Word allows you to easily cite references
from your library into Word documents and create bibliographies.
Exchanging Large Files
of the stickiest problems we encounter is how to exchange large files.
The easiest way to do this, and the one we see the most frequently is
via e-mail. Attaching files to e-mails comes with a number of inherent
problems: If you attach a file to an e-mail on the College of Medicine
system, a copy of the file is saved as part of your mailbox and counts
against your mailbox quota. It will also count against the recipient's
mailbox quota. A larger problem is that the recipient's mail server
undoubtedly has a maximum e-mail attachment size. If your attachment
exceeds that limit, it will be rejected by the recipient's mail server. Further support >>
Good Privacy (PGP) is data privacy and protection software that
utilizes encryption and authentication to hide information. With PGP, a
computer's hard disk can be encrypted to render it unreadable to
unauthorized users without the encryption passphrase or a recovery
token, even if the disk is removed from the computer. PGP Desktop is a
suite of encryption applications from PGP Corporation. Further support >>
copiers being removed from service must have their disk drives erased
or shredded. Procurement has developed an Equipment Removal Form that is
provided to the copier/printer administrator. The completed form is
returned to Procurement for signature. This form is then forwarded to
IKON who will send a technician to remove the hard drive. (There is a
cost associated with this but it's being paid by Procurement using
central funding.) The hard drive will be given to the copier/printer
administrator for delivery to Procurement Services. Procurement will
give the administrator a receipt and then deliver the hard drive to the
Depot who will arrange to erase or shred the drive.
MFPs being placed by SymQuest are required to have a security kit
installed prior to delivery. The kit is included on all quotes submitted
by SymQuest. The security kit automatically erases the data on a
regular basis so there won't be a need to remove the hard drives when
the equipment is returned.
Please contact Procurement if you have any questions.